Hotel Information
& Policies

Hotel Information

 

Check-in:
3 p.m.
If you plan to arrive after 8 p.m. please contact us at 419-423-0631

Check-out:
12 p.m.

Parking:
On-site valet parking in secure garage for $15 per night. $5 for Mancy’s Steakhouse and event parking. No on-site self-parking.

Smoking:
Non-smoking

Pet Policy:
No pets allowed, service animals only

Minimum Age to Register:
21

 
 

Amenities and Services

 
  • Afternoon welcome cocktail

  • Pack ‘n Play crib

  • Dry cleaning (for additional cost)

  • 24-hour fitness center

  • Luggage storage

  • Complimentary Wi-Fi in room and lobby

  • In-room dining

  • Complimentary access to the Findlay Family YMCA

  • Chauffeured house car, available within a three-mile radius of our luxury downtown hotel on a first-come, first-served basis

  • Hair dryer

  • Makeup mirrors

  • In-room safe

  • Iron and ironing board

  • HD LCD TVs with 62 channels

  • In-room Keurig

  • Elegantly appointed guest rooms

  • Luxurious bath amenities

  • Locally sourced in-room private bar items available for purchase

  • Premium bedding, down comforter with duvet and luxurious 400 thread count Egyptian cotton sheets

  • Mancy’s Steakhouse on-site offering breakfast, lunch and dinner as well as weekend brunch

  • 9,000 square feet of event space

  • Complimentary use of hotel bicycles

 
 

Cancellations

Cancellation polices may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please call the hotel directly at 419-423-0631.

 

Payments

Hotel Currency:
US Dollar

Accepted Payment Options:
American Express, Discover, Visa, Mastercard

Bank debit or credit cards only. Pre-paid or reloadable cards are not accepted.

 

Deposit at check-in

Hancock Hotel will hold an additional $30 per night on a bank debit or credit card for incidentals, cash will not be accepted for the deposit. Any unused amount will be released at check-out. It may take up to 10 business days for your bank to credit the amount back to your account.