Our Story

The Hancock Hotel is a great place to hold a business meeting. Their meeting rooms are equipped with high-tech technology and are so comfortable. Food and service is excellent. The sleeping rooms are unbelievable. So pretty and up-to-date. It's a top-notch hotel that, in my opinion, is better than most of the finest hotels in larger cities.

The Hancock Hotel is conveniently located right downtown Findlay. Great restaurants and unique little shops are all right within walking distance. Speaking of fine dining, the Hancock Hotel is the home of the famous Mancy's Steakhouse. Dine inside or outside on their beautiful patio that is equipped with a fireplace!

I cannot thank you and the staff at the Hancock Hotel enough!!  The team I had in travels A LOT!!  Most of us are in big cities a few times a month and stay at some of the nicest hotels.  To be honest, many of them were disappointed we weren’t staying at a Marriott Property because that’s what we are all accustomed to. 

After seeing the hotel however, I got SO MANY COMPLIMENTS!!  They could not believe how nice the hotel is, how spacious the rooms are, how comfortable the beds are, how clean everything is, the service and how on point and nice everyone is, how nice the bar and Mancy’s are, and the list goes on!  A few of them actually said, “this place rivals some of the nicest hotels we’ve ever stayed in!”

The staff was so accommodating and it truly could not have been a better experience!  For many, this was their first time in Findlay and they thoroughly enjoyed it!  Thank you so much for all of your help and please pass along my thank you to the rest of the team as well.

I very much look forward to working with you again!

“This hotel is a step back to a time when good service was to be expected. Staff were accommodating and helpful with all requests. When I arrived near closing time for the on site restaurant, the restaurant took my order 15 minutes before close and delivered it to my room. The room was beautiful. Our meeting room for a day long meeting was similarly lovely and we received great service from the staff. Would definitely stay again and recommend to anyone in the area.”

I can say with confidence that the rooms, staff, food, accommodations were nothing short of excellent! Being the one that was in charge of hosting our conference I can tell you that I got nothing but compliments about how amazing the food and beverages were and this was the best hotel that any of them had been too.

Your staff was so professional, helpful, fun, and made us feel very welcome. Our experience at your facility was a 10 out of 10 in every area. I do have one of my teams coming back there soon for an event in Mancy’s and believe we have multiple members that are now making this there preferred stay whenever they are in the Findlay area.

The two days went beautifully. The front desk staff was friendly, professional and so helpful, especially when I left a couple of people off the room list. As for the banquet facilities, it was top notch. The banquet staff were, again, wonderful to work with and so professional. They continually checked the food and beverage supply, we wanted for nothing at all! Valet was fast and efficient, they didn’t stop running! The rooms were so clean, and we appreciated getting in to our rooms early. The food, everything from the breakfast pastries when we arrived to lunch, appetizers and dinner was delicious, as always!

Even our most particular principals were happy and had no concerns at all. We look forward to returning next year, and continuing the wonderful relationship with the Hancock Hotel.

Thank you, for going above and beyond for us. I know how hard everyone worked, and you made it all look effortless.

I have rented space for an event and been extremely pleased with the facility and the staff. Even the food in the attached restaurant was very good.
The place was spotless clean and very well maintained in every area. Working with the staff to plan was very easy and they followed through on any requests.

Beautiful hotel! They pay great attention to detail. Staff was friendly and helpful. I hope to stay here again.

I’ve travelled to 31 countries and stayed at many hotels, but the Hancock is one of my favorites. Beautiful facility and rooms with excellent friendly service.

Very nice hotel. Rooms are clean and spacious. Bed was comfortable. Nice big shower. We had a suite. Staff was exceptional. Valet was great!

Really nice hotel. Very clean and quiet. Rooms are spacious and well appointed. Walking distance to many downtown attractions or you can use a bicycle courtesy of the hotel. Only missing piece was a pool...

We could not be happier with the level of service, quality of food and the friendliness shown to our family yesterday. Every thing was top notch! Kery and Abby took great care of all of the arrangements and answering my many questions. They offered suggestions on how best to set up the room and all the details. The catering staff were exceptional. The omelet attendant and mimosa attendant were so patient and sweet with all the little kiddos who just ordered scrambled eggs and asked for regular orange juice in a fancy flute. The technology also worked great for our slideshow. Your team made everyone feel special for this 50th occasion. And, Lori, you went above and beyond with the thoughtful treat for my parents. They were so touched by your kindness. Please let your team know how pleased and impressed we are with their efforts.

I have honestly never had better customer service in my life. From my first phone call to the sales office, to the valet knowing we were coming, the person at the front of the restaurant, to the server at lunch, and the front desk guiding us at the beginning and end, all exceptional.  The hotel and restaurant are certainly like no other and we are lucky to have it in Findlay. 

Thank you so much for all of your help getting everything booked and the follow up.