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Hotel Policies
Hotel Information
CHECK-IN:
4 p.m.
If you plan to arrive after 8 p.m. please contact us at 419-423-0631.
CHECK-OUT:
11 a.m.
SMOKING:
Non-smoking - $300 Smoking Fee
PETS:
No pets allowed, service animals only
PARKING:
On-site valet parking in a secure garage for $15 per night. $5 for Mancy’s Steakhouse and event parking. No on-site self-parking.
Deposit at Check-in
Hancock Hotel will hold an additional $30 per night on a bank debit or credit card for incidentals, cash will not be accepted for the deposit. Any unused amount will be released at check-out. It may take up to 10 business days for your bank to credit the amount back to your account.
Payments
HOTEL CURRENCY:
US Dollar
ACCEPTED PAYMENT OPTIONS:
American Express, Discover, Visa, Mastercard
Bank debit or credit cards only. Pre-paid or reloadable cards are not accepted.
Cancellations
Cancellation polices may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, please call the hotel directly at 419-423-0631.
