Hotel Amenities & Policies

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What you need to know

Hotel Information

CHECK-IN:
4 p.m.

CHECK-OUT:
11 a.m.

SMOKING:
Non-smoking - $300 Smoking Fee

PETS:
No pets allowed, service animals only

PARKING:
On-site valet parking in a secure garage for $19 per night. $5 valet parking daily for Mancy’s Steakhouse and event parking. No on-site self-parking.

Amenities and Services

Our Policies

Payments

HOTEL CURRENCY:
US Dollar

ACCEPTED PAYMENT OPTIONS:
American Express, Discover, Visa, Mastercard

Bank debit or credit cards only. Pre-paid or reloadable cards are not accepted.

Deposit at Check-in

Hancock Hotel will hold an additional $30 per night on a bank debit or credit card for incidentals, cash will not be accepted for the deposit. Any unused amount will be released at check-out. It may take up to 10 business days for your bank to credit the amount back to your account.

Cancellations

Cancellations must be made 24 hours prior to check-in. If you need further assistance, please call the hotel directly at 419-423-0631.

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