Hotel Amenities & Policies

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What you need to know

Hotel Information

CHECK-IN:
4 p.m.
If you plan to arrive after 8 p.m. please contact us at 419-423-0631.

CHECK-OUT:
11 a.m.

SMOKING:
Non-smoking - $300 Smoking Fee

PETS:
No pets allowed, service animals only

PARKING:
On-site valet parking in secure garage for $15 per night. $5 for Mancy’s Steakhouse and event parking. No on-site self-parking

Amenities and Services

  • Mancy's Steakhouse on-site
  • In-room dining
  • 9,000 square feet of event space
  • Complimentary shuttle service within a 5 mile radius - inquire at front desk
  • In-room Keurig (located in cabinet beneath the television in standard rooms)
  • 24-hour fitness center located on the second floor
  • Seasonal hotel bikes
  • Findlay YMCA located one block east
  • Premium bedding, down comforter with duvet and luxurious 400 thread count Egyptian cotton sheets
  • Complimentary Wi-Fi
  • Hair dryer
  • Makeup mirrors
  • In-room safe
  • Iron and ironing board
  • HD LCD TVs 62 channels
  • Dry cleaning (additional charge)
  • Luggage storage

Our Policies

Payments

HOTEL CURRENCY:
US Dollar

ACCEPTED PAYMENT OPTIONS:
American Express, Discover, Visa, Mastercard

Bank debit or credit cards only. Pre-paid or reloadable cards are not accepted.

Deposit at Check-in

Hancock Hotel will hold an additional $30 per night on a bank debit or credit card for incidentals, cash will not be accepted for the deposit. Any unused amount will be released at check-out. It may take up to 10 business days for your bank to credit the amount back to your account.

Cancellations

Cancellations must be made 24 hours prior to check-in. If you need further assistance, please call the hotel directly at 419-423-0631.

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